2023

Filling the information gap

Flex project cover

Literature Review

Concept Development

Explainability

Interaction Design

Interface Design

Programming

Evaluation

A design case study of a recommender for home energy system

Semi-structured interview / Survey /
Thematic analysis /
Data visualisation /
Usability testing /

The transition to clean energy and energy-efficient technologies is crucial for reducing carbon emissions and mitigating climate change. However, households lack the sufficient knowledge and guidance on these technologies, including the potential benefits that can be obtained through their adoption. This study aims to fill the information gap and support decision-making on the adoption of clean energy and energy technologies for house owners.

The project was in collaboration with Fraunhofer Institute for Systems and Innovation Research.

HERS landing page

Landing Page of HERS

Research questions

01

What practice can effectively bridge the information gap for house owners in renewable energy and energy-efficient technologies?

02

How to develop effective explanations within a recommender system that foster trust and facilitate knowledge acquisition, thereby assisting households in making sustainable decisions?

Process

investigate existing practices and tools develope an innovative design concept formative evaluation design iteration programmed and made available online summative evaluation identify further improvements and enhancements